1. Company Details
o. Name: Natalia Mariela Gallardo
o. NIF: X5229473D
o. Address: Calle Abubilla 1, Local C4, Topakapi, Corralejo 35660, Las Palmas.
o. Email: info@www.chicfuerteventura.com
2. Information and consent
By accepting this Privacy Policy, the user is informed and gives his free, informed, specific and unequivocal consent for the personal data he provides through the website located at the URL www.chicfuerteventura.com (hereinafter, the “Website”) to be processed by CHIC, as well as the data derived from his navigation and any other data he may provide to CHIC in the future. The user must read this Privacy Policy carefully, which has been written in a clear and simple manner, to facilitate its understanding, determining freely and voluntarily whether he or she wishes to provide CHIC with his or her personal data.
3. Obligation to provide data
The data requested in the forms of the Website are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes.
Therefore, if they are not provided or are not provided correctly, they cannot be attended to, without prejudice to the fact that you may freely view the content of the Website.
4. Data protection
This section provides information on the processing of your data in relation to pre-booking and online booking
WHO IS RESPONSIBLE FOR PROCESSING THE DATA OF THE HOLDERS?
o. NIF: X5229473D
o. Address: Avenida Pedro y Guy Vandaele 21, Corralejo
o. Email: info@www.chicfuerteventura.com (Indicando en la referencia “Protección de Datos”).
FOR WHAT PURPOSE WILL YOU TREAT THE HOLDER’S PERSONAL DATA CHIC AND FOR HOW LONG?
We inform you that the data provided by the Account Holder are treated by CHIC with the following purposes:
o. To manage the realization of the reservations and/or pre-reservations requested by the user.
o. Sending the confirmation or documentation of the reservation made.
o. In the event of giving consent to do so, sending commercial communications by CHIC VILLAS & APARTMENTS.
WHAT DATA OF THE USER WILL CHIC TREAT?
For the correct provision of the services CHIC will treat the following categories of data:
o. Identification data: name, surname, nationality
o. Contact Data: e-mail address, telephone number.
o. Goods and services transaction data in CHIC VILLAS & APARTMENTS: Products and services acquired or in which you show interest.
o. . Stay preferences.
o. Economic, financial and insurance data.
o. Others: data provided by the interested parties themselves in the open fields.
The data requested from the Holder are mandatory for the correct provision of services and, therefore, the refusal to provide them will mean the impossibility of providing them. In those cases in which data that are not compulsory are requested, it will be indicated in the same form.
In the event that the user provides data on third parties, he/she declares that he/she has their consent and undertakes to pass on the information contained in the Privacy Policy, exempting CHIC VILLAS & APARTMENTS from any responsibility in this regard.
WHAT IS THE LEGITIMACY OF THE PROCESSING OF THE USER’S DATA?
The legitimation for the treatment of your personal data will be the execution of the contract between the parties. In the case of sending commercial communications, it will be the consent of the owner.
The consents obtained for the above-mentioned purposes are independent, so the user may revoke only one of them without affecting the others.
To revoke said consent, the User may contact CHIC through the following channels: INFO@CHICFUERTEVENTURA.COM
WITH WHICH RECIPIENTS WILL THE USER’S DATA BE SHARED?
User data may be communicated to:
o. Companies integrated or adhering to the CHIC Group, all dedicated to the hotel sector, will need to have access to your data for the correct provision of the selected services. In the same way, your data will be communicated to those entities that own the hotels, so that they know the conditions of your stay (price, dates, services included, …). Some of them may be located outside the European Economic Area even in countries that do not offer a level of protection comparable to the Spanish one, with the sole purpose of providing you with the services correctly.
o. Guardia Civil, Local Police and/or other Public Bodies that require it.
CONSERVATION OF DATA
The personal data provided will be kept for the duration of the contractual relationship and, once it is over, for the period of limitation of any legal actions that may arise from it.
In relation to the data for sending commercial communications, the data will be kept as long as the user does not revoke the consent given; however, in case of withdrawing his consent, this will not affect the legality of the processing carried out previously.
PROCESSING OF THIRD PARTY DATA
In the event that the Holder provides, at any time, data from third parties, he declares to have the consent of the same and agrees to transfer to him the information contained in this clause, as well as to inform CHIC of any change or update regarding the same
RIGHTS OF THE HOLDERS IN RELATION TO THEIR DATA.
You can exercise, by writing to the e-mail address INFO@CHICFUERTEVENTURA.COM with the Reference “Data Protection”, attaching a photocopy of your identity card, at any time and free of charge, the following rights:
o. To revoke the consent granted for the processing and communication of your personal data.
o. Obtain information about the existence or not of the processing of your personal data.
o. Access your personal data.
o. Rectify inaccurate or incomplete data.
o. Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
o. Limit the processing of the data when any of the conditions set out in the data protection regulations are met.
o. In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
o. Request the portability of their data.
o. Claim before the Spanish Data Protection Agency, through the following address: Calle de Jorge Juan, 6, 28001 Madrid, when they consider that the person responsible has violated their rights under data protection regulations.
5. Correct use of the contents of the Web Site by the user
This section provides information on the processing of your data in relation to pre-booking and online booking.
5.1 CHIC declares that the industrial property rights (brands, commercial names, etc.) that appear in this Web Site are of its property and/or are legitimately exploited by virtue of agreements or licenses of use, being properly protected by the existing Regulation on Industrial Property. The User is obliged to use the Web Site in a diligent, correct and lawful manner and, in particular, agrees to refrain from:
a. Suppressing, eluding or manipulating the copyright, trademarks and other data identifying the rights of CHIC or its owners incorporated to the contents and/or products marketed from the CHIC Web Site, as well as the technical protection devices, the digital fingerprints or any other information mechanisms that may contain the same.
b. To use the contents and, in particular, the information of CHIC obtained through its Web Site to send publicity, communications with aims of direct sale or with any other class of commercial aim, messages nonrequested directed to a plurality of people.
c. Reproduce or copy, distribute, allow the access of the public through any modality of public communication, transform or modify the contents, unless you have the authorization of the holder of the corresponding rights or it is legally allowed.
d. In general, to use the contents in a way, for purposes or effects contrary to the law, morality and generally accepted good customs or public order. CHIC does not grant any license or authorization of use of any class on its rights of industrial and intellectual property or on any other property or right related to its Web Site.
5.2 Procedure in case of violation of intellectual property rights. In case any User or third party considers that any of the contents has been introduced in its Web Site with violation of its intellectual property rights, it must send a notification to CHIC with complete and precise indication of its data and the intellectual property rights allegedly infringed, as well as the Website.
6. Right of modification of the general terms and/or conditions of contract
CHIC reserves the right to modify the present General Terms and/or Conditions, informing the users of the modifications made through WWW.CHICFUERTEVENTURA.COM
7. Exclusion of guarantees and responsibility
7.1 CHIC does not guarantee the reliability, availability or continuity of the services made available to the user, and therefore excludes any liability for damages and/or losses that may be due to the lack of availability, reliability or continuity of its website or services, although it will try to provide, to the extent of its possibilities, technical assistance to the person affected, as well as to try to immediately restore the interruption, making available, to the extent of its possibilities, alternative means.
7.2 CHIC is not obliged to control, and does not control in advance, the absence of viruses or elements in the contents, which could produce alterations in the software or hardware of the users or people who visit the pages, so it will not be responsible for the damages of any nature that could be derived from them.
7.3 if CHIC, in spite of acting with the foresight and diligence due, cannot provide the contracted rooms for reasons not attributable to them and if it is impossible to provide the services in the agreed conditions, CHIC will offer the user the possibility of opting for a total refund of the payment or for its replacement by another of similar characteristics as regards category or quality. if the replacement results in a lower category or quality, CHIC will reimburse the difference.
8. Safeguarding of the general terms and/or conditions of contract
If one of the provisions of these General Terms and/or Conditions of Business is declared null and void or inoperative, the rest of the General Terms or Conditions shall remain in the agreed Terms. CHIC undertakes to replace the stipulation affected by the nullity as closely as possible to the intention initially pursued by the parties.
NO PROVISION IN THIS CONTRACT SHALL IN ANY WAY AFFECT THE MANDATORY CONSUMER PROVISIONS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF WITHDRAWAL.
9.www.chicfuerteventura.com and acceptance of rules of use
The user is aware that the use of the services of the Pre-Booking and Online Booking services, implies the full and unreserved acceptance of each of the clauses that make up the Rules of Use of www.chicfuerteventura.com, in the version published by CHIC at the time the user contracts the service. Said rules of use complete the present General Terms or Conditions in all that is not opposed to them. Therefore, the user must be aware of the importance of consulting the rules of this page, before accessing and/or using these services.
The user/client may submit any type of claim through the form located here:
10. Applicable law and competent jurisdiction
These General Terms and/or Conditions are governed by Spanish Law. CHIC and the users, for the resolution of any controversy that could arise, with respect to its validity, execution, fulfillment or resolution, total or partial, are submitted, with express resignation to their own jurisdiction or to any other that, in its case, could correspond to them, to the competence of the Courts and Tribunals of Puerto del Rosario, Fuerteventura. This contract constitutes the complete and integral expression of the agreement between CHIC and the user, and replaces all previous pacts, commitments, statements or agreements, both written and oral, that have previously existed between the two.
In all cases, any dispute arising from the provision of services in the hotel where the client is staying will be submitted to the consumer’s courts.
Agosto 2021