Accessing, browsing and using the website (hereinafter referred to as the “Website”) implies the express and unreserved acceptance of all the terms of these conditions of use, which shall have the same validity and effectiveness as any written and signed contract. Their observance and compliance shall be enforceable against any person accessing, browsing or using the Website. If you do not agree to the terms set out above, do not access, browse or use any page of the website.

1. Company details

o. Name: Natalia Mariela Gallardo

o. NIF: X5229473D

o. Adress: Calle Abubilla 1, Local C4, Topakapi, Corralejo 35660, Las Palmas.

o. Email:

2. Purpose & scope

These conditions of use regulate access, navigation and use of the Website, without prejudice to the fact that CHIC reserves the right to modify the presentation, configuration and content of the Website, as well as the conditions required for access and/or use. The access and use of the contents of the Website after the entry into force of its modifications or changes implies the acceptance of the same.

However, access to certain content and the use of certain services may be subject to certain specific conditions, which will in any case be clearly displayed and must be expressly accepted by users. These special conditions may replace, complete or, where appropriate, modify these special conditions of use.

CHIC reserves the right to modify the terms and conditions stipulated here, in whole or in part, by publishing any changes in the same way as these conditions of use appear or through any type of communication addressed to users.

3. Acces & registration

Access and navigation of the Website does not require registration. However, in order to purchase certain services, reserve them or benefit from certain programs, among others, it will be necessary to fill out the web forms provided for this purpose. Registration on the Website is, unless expressly indicated otherwise, free of charge.

If you do not have a user name and password for access to our private platforms, hosted on the Website, you must register from the links and/or forms provided for this purpose, where you must enter all your real and true data, as this is the only way we will be able to process any orders you make in the future, as well as correctly manage our business relationship.

Access to the Website by minors is prohibited.

Under no circumstances will CHIC be responsible for the veracity of the registration data provided by the final users, so each one of them is responsible for the possible consequences, errors and failures that may subsequently arise from the lack of veracity of the data.


It is an essential requirement to register as a user to be over 18 years old, and to provide all the data required and catalogued as obligatory. In this respect, CHIC in each of the registration forms will indicate the particular conditions to be fulfilled by the user. CHIC reserves the right to request the necessary information or to carry out the actions to corroborate that the registered user complies with the conditions required by CHIC for registration.


At any time, users can request to be removed from the platform hosted on the Website by contacting CHIC by the means indicated in each of the registers or platforms.

4. Correct use of the contents of the Web Site by the user

This section provides information on the processing of your data in relation to pre-booking and online booking.

4.1 CHIC declares that the industrial property rights (brands, commercial names, etc.) that appear in this Web Site are of its property and/or are legitimately exploited by virtue of agreements or licenses of use, being properly protected by the existing Regulation on Industrial Property. The User is obliged to use the Web Site in a diligent, correct and lawful manner and, in particular, agrees to refrain from:

a. Suppressing, eluding or manipulating the copyright, trademarks and other data identifying the rights of CHIC or its owners incorporated to the contents and/or products marketed from the CHIC Web Site, as well as the technical protection devices, the digital fingerprints or any other information mechanisms that may contain the same.

b. Use the contents and, in particular, the information of CHIC obtained through its Web Site to send advertising, communications with direct sale purposes or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people.

c. Reproduce or copy, distribute, allow the access of the public through any modality of public communication, transform or modify the contents, unless you have the authorization of the holder of the corresponding rights or it is legally allowed.

d. In general, to use the contents in a way, for purposes or effects contrary to the law, morality and generally accepted good customs or public order. CHIC does not grant any license or authorization of use of any class on its rights of industrial and intellectual property or on any other property or right related to its Web Site.

4.2 Procedure in case of violation of intellectual property rights. In case any User or third party considers that any of the contents has been introduced in its Web Site with violation of its intellectual property rights, it must send a notification to CHIC with complete and precise indication of its data and the intellectual property rights allegedly infringed, as well as the Website.

5. Exclusion of guarantees and responsibility

5.1 CHIC does not guarantee the reliability, availability or continuity of the services made available to the user, and therefore excludes any liability for damages and/or losses that may be due to the lack of availability, reliability or continuity of its website or services, although it will try to provide, to the extent of its possibilities, technical assistance to the person affected, as well as to try to immediately restore the interruption, making available, to the extent of its possibilities, alternative means.

5.2 CHIC is not obliged to control, and does not control in advance, the absence of viruses or elements in the contents, which could produce alterations in the software or hardware of the users or people who visit the pages, so it will not be responsible for the damages of any nature that could be derived from them.

5.3 If CHIC, in spite of acting with the foresight and diligence due, cannot provide the contracted rooms for reasons not attributable to them and if it is impossible to provide the services in the agreed conditions, CHIC will offer the user the possibility of opting for a total refund of the payment or for its replacement by another of similar characteristics in terms of category or quality. if the replacement results in a lower category or quality, CHIC will reimburse the difference.

6. Safeguarding of the general terms and/or conditions of contract

If one of the provisions of these General Terms and/or Conditions of Business is declared null and void or inoperative, the rest of the General Terms or Conditions shall remain in the agreed Terms. CHIC undertakes to replace the stipulation affected by the nullity as closely as possible to the intention initially pursued by the parties.


7. and acceptance of rules of use

The user is aware that the use of the services of the Pre-Booking and Online Booking services, implies the full and unreserved acceptance of each of the clauses that make up the Rules of Use of, in the version published by CHIC at the time the user contracts the service. Said rules of use complete the present General Terms or Conditions in all that is not opposed to them. Therefore, the user must be aware of the importance of consulting the rules of this page, before accessing and/or using these services.

The user/client may submit any type of claim through the form located here

8. Applicable law and competent jurisdiction

These General Terms and/or Conditions are governed by Spanish Law. CHIC and the users, for the resolution of any controversy that could arise, with respect to its validity, execution, fulfillment or resolution, total or partial, are submitted, with express resignation to their own jurisdiction or to any other that, in its case, could correspond to them, to the competence of the Courts and Tribunals of Puerto del Rosario, Fuerteventura. This contract constitutes the complete and integral expression of the agreement between CHIC and the user, and replaces all previous pacts, commitments, statements or agreements, both written and oral, that have previously existed between the two.

In all cases, any dispute arising from the provision of services in the hotel where the client is staying will be submitted to the consumer’s courts.

9. Cookie Policy

In accordance with the provisions of current and applicable legislation on the protection of personal data, all personal data provided during the use of the Website will be treated in accordance with the provisions of the Privacy Policy which every user must expressly accept in order to use and register on the Website.

Any user who accepts these conditions of use, expressly and unequivocally accepts our Privacy Policy, and may exercise the rights that correspond to him/her in this matter, as informed in the aforementioned Privacy Policy.

Agosto 2021